Some of the major benefits of VoIP for businesses

VoIP is well known for offering a plethora of advantages for business communication.  Because of this, analog phone systems are being gradually supplanted by VoIP platforms in most businesses. 

As we reported previously, 61% of small and large businesses switch to internet telephony after their PSTN contracts expire. VoIP solutions have quickly become popular among these businesses due to the many advantages they offer – we will cover just a few of these in this article.

VoIP Advantages for Small Businesses

The following is a comprehensive list of some of the reasons why you should consider a VoIP provider for your phone service. 

1. Decreased Cost

Even with all of its amazing features, VoIP is best known for how cheap it is to call. As opposed to traditional landlines, which require physical hardware like wires, installation and maintenance fees, and high phone bills.

The report states that businesses pay on average $50 per line per month for a landline phone system (POTS). Local (and sometimes domestic) calls are included. VoIP plans, by contrast, are significantly cheaper.

2. Compatible with any mobile device

You can utilize your VoIP service on any internet-enabled device since VoIP services utilize your internet bandwidth to make calls.

Working from anywhere you have an internet connection is now possible. The Coronavirus pandemic has forced most people to work remotely, and odds are many people will stay at least partially remote once it is safe to return to their offices.  

3. International Presence

Best VoIP providers Dublin offer unlimited international calling as part of their business phone plans. That’s something you won’t get with a traditional PSTN provider. Businesses with international customers will find it invaluable. For those without unlimited plans, however, calls are very cheap – about 3 cents per minute to most countries.

Because you are unlikely to travel to your international clients anytime soon, VoIP software has another feature that can help you increase your international presence – telepresence. Platforms such as these feature cameras that follow your face or change the angle according to who is speaking at the time. Most business VoIP providers don’t offer this feature, so you’ll likely need a platform like Cisco Telepresence to do this.

4. Remote Work Friendly

VoIP allows employees to work from anywhere. As an alternative to building a satellite office and paying for rent and utilities, you can allow them to log in from any computer, or use any IP phone, and allow them to telecommute. Despite working from home, your telecommuting employees will use the same software as your call centers.

Furthermore, important business calls can be made anywhere in the world. Through VoIP, you can avoid incurring roaming charges and instead connect your smartphone to your VoIP provider over any Wi-Fi hotspot. 

5. Scalability

Since VoIP phone lines are virtual, a tedious process isn’t needed. If your business grows to the point that you need to open a new branch, you can easily give the new employees phone lines.

Since they are made within your own internal VoIP network, internal calls are usually free. Because phone calls are made over the internet and don’t need to be connected to a phone network, external calls are also relatively inexpensive.